BD Prime Ventures (“we”, “us”, or “our”) is committed to providing our customers with a positive shopping experience. If you are not entirely satisfied with your purchase, we are here to help.

Returns:

• You have 30 calendar days to return an item from the date you received it.
• To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must also be in the original packaging.
• To complete your return, we require a receipt or proof of purchase.

Refunds:

• Once we receive your return and inspect it, we will notify you of the status of your refund.
• If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
• Shipping costs are non-refundable. If you received free shipping on your original order, the cost of return shipping will be deducted from your refund.

Late or missing refunds:

• If you haven’t received a refund yet, first check your bank account again.
• Then contact your credit card company, it may take some time before your refund is officially posted.
• Next, contact your bank. There is often some processing time before a refund appears.
• If you’ve done all of these steps and you still haven’t received your refund, please contact us at [Your Email Address].

Exchanges:

• We currently do not offer exchanges. If you would like a different product, you will need to return the unwanted item and place a new order.

Questions:

• If you have any questions about our Returns and Refunds Policy, please contact us.